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The End: USM > PEK > Great Wall > LAX > BNA > CLE
September 15, 2014

Part 1: Seven Hours in ORD
Part 2: Cathay Pacific – First Class (CLE > ORD > HKG)
Part 3: Cathay Pacific – Business Class (HKG > BKK)
Part 4: Suvarnabhumi Airport Hotel and Bangkok Airways Economy (BKK > USM)
Part 5: Conrad Koh Samui
Part 6: Thai Business Class (USM > BKK) & Singapore Business Class (BKK > SIN)
Part 7: Singapore & The Marina Bay Sands Casino & Hotel
Part 8: Bali: Anika Tailor & Grand Hyatt
Part 9: Bali: A Day with Wayan
Part 10: Bali: The Laguna Resort
Part 11: The Final Stops – Beijing, LA, and Home

It had been a long trip. It started in Cleveland, on November 28th in the wee hours of the morning, continued to Chicago O’hare, Hong Kong, Bangkok, Koh Samui, Bangkok again, Singapore and finally, Bali. This all had been within the previous week. Now – it was in First Class, eating cavier, talik salmon, drinking Krug, sleeping in villas off the Gulf of Thailand with private infiniti pools, swimming on 50-story high rooftop pools and 4-star resorts. The total cost had been below $1,000 for two – and if taking into account our gambling wins, under a few hundred. All-in. But it wasn’t enough. We wanted to see and experience more.

We started out in the airport in Bali, and accessed the Priority Pass lounge. While we were in Business Class for our Singapore > Beijing and Beijing > Los Angeles segments, we – queue the horror – had to fly economy for 2.5 hours to get to Singapore. It was rather lame, but the Priority Pass lounge wouldn’t let NSPfiance in because we had an economy segment leaving Bali. $27 – probably not worth it – but it gave us Wifi, drinks, light food and a relaxing place to hang out and wait for our flight.

USM Priority Pass Lounge

USM Priority Pass Lounge

Despite the word “economy,” our flight was more like US Domestic First, with a free meal and even a newspaper:

SG Economy Class Cattle Call

SG Economy Class Newspaper

SG Economy Class Meal

When we arrived in Singapore, we went straight to our gate, and shortly after boarded our flight to Beijing:

CA Business Class Amenity Kit

One thing that I hadn’t checked, was the seats on this flight…unfortunately they were angled-seats, not lie-flat!

CA Business Class Seats

The meals were good, not great – but it was late at night (a red-eye flight), and we were anxious to get some sleep.

CA Business Class Beer & Nuts for a Light Snack

CA Business Class Appetizer

CA Business Class NSPfiance’s Ramen Dinner

We booked a layover in Beijing, for seven hours. Why did we spend weeks, if not months, to find a flight that stopped in Beijing, flying Air China, instead of a stopover in Tapei, on Eva Airlines? Well, there were actually two reasons: First, the Eva Airlines flight was on an old 747 with angled seats and not the lie-flats that Air China offered. Second, with a 7-hour layover, we could see the Great Wall!

We landed in Beijing around 6am – and having checked our luggage straight through to Los Angeles, went directly through customs and found the driver which we had booked the day before while we were still in Bali. She took us to the Great Wall, and since it was only 25 degrees, lent me a coat. We were riding up the chairlift just over an hour later, having bought hats and gloves in the market at the base of the wall.

Chairlift Up to the Great Wall

While short, the 45-minute trek on the Great Wall was incredible. It was almost surreal to think about how long this wall was, how a civilization could build it today, let alone over 2,000 years ago.

The Great Wall

The views were down-right stunning:

View from the Great Wall

View on the Great Wall

View on the Great Wall

View on the Great Wall

NSPfiance and I on the Great Wall

We opted for a toboggan ride back down the mountain, and made in back to the airport with about an hour to spare.

Toboggan Ride down the Great Wall

By this point, we were exhausted, and excited to head back home. The airport lounges had lost their luster, staring at the free beer – with it staring back at me – and feeling too tired to pick it up. The free food, sitting in front of me, but without energy to pick up my fork. It was time to head home.

We made our way to our gate, boarded the plane, and sat down heavily. Of course, it didn’t stop NSPfiance or I from having a final farewell toast of Champagne – although not of Krug caliber – strap in, take off, put down the bed and go to sleep.

A Final Toast

CA Business Class

CA Business Class with Lie-Flat Seats!

CA Business Class Entertainment System

The menu offered a Chinese option or Western option:

CA Business Class Chinese Lunch Options

CA Business Class Western Lunch Options

CA Business Class Snack Options

CA Business Class Tea Menu

CA Business Class Wine Menu

CA Business Class Wine Menu

Snacks and dinner were good, but nothing to write home about:

CA Business Class Snack

CA Business Class Appetizer

CA Business Class Dinner

CA Business Class Dessert

It had been an amazing trip. 10 flights in 11 days. Not a single one delayed – and a few arriving early. That was, until we arrived back in the US. We grabbed our bags and headed to the Southwest check-in counter. Why were we flying Southwest instead of taking a Star Alliance Partner back to Cleveland? Well, new United routing rules dictate that you can only have 4 segments on a one-way award, which we burned from USM > SIN > PEK > LAX. Despite trying multiple agents, this seemed to be a commonly known rule and one the system wouldn’t allow even if an agent tried to put it in the computer.

I had a standard Southwest award still, which mean $2.50/person was the cost to fly across the country, and since Southwest has Wifi, this was also a preferable option so I could catch up on work.

But…Delayed. Multiple hours. We were going to miss our connection in Chicago, and were told we would have to spend the night in LA. That was not what either of us wanted to hear. We started looking through every possible option, and within a few minutes had found we could re-route through Nashville and possibly still make it home that night. Southwest re-ticketed us for free, and we had about an hour and a half to kill. So what to do at LAX, with a 90-minute layover?

That’s right:

In-N-Out Burger!

For those of you that don’t know this great trick, The Parking Spot in Los Angeles is about 15 yards away from In-N-Out. Jump on the free shuttle, tell the driver that you want to be let off in the “self-park” lot, and you are dropped off about as close as one could be to the front door of In-N-Out Burger:

We experienced a delightful and exhausting lunch, caught the free shuttle back to LAX, and caught our final two legs of the trip: LAX > BNA and BNA > CLE. As we rolled into our house, it was hard to fathom the experience we had just had. All of the places we had been. All of the flights we had taken. And all the memories we had made. Ten hours later, we would be on our way back to work – but despite the tiredness, the journey was certainly worth it.

Home

Now, time to plan our next trip…

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Luxury Airline Travel  / Miles & Points  / Travel

Shopping Portals & Cash Back
July 4, 2014

I had to make a fairly large purchase at Macy’s. I was thinking it would come in around $1,500, so I began to search around for the best portals to earn miles. Historically I have always used EVReward.Com to find the best deals. I had just received an email from U.S. Airways telling me that Macy’s had bonus miles that week, but when I checked EVReward, the bonus miles weren’t showing up. I then checked CashBackMonitor.Com which I heard was a little more reliable. And in fact, the bonus miles for that week from U.S. Airways were listed – maybe time for a default portal search engine change.

While shopping portals might seem like a pain and not worth the hassle, literally four clicks and 90 seconds is all it takes to shop through a portal. A great fact about portals, and little known, is that you don’t necessarily need to use a credit card from the bank portal you are going through if you choose to go through a bank portal. We’ll come back to that in a minute.

I went to Raise.Com, which is a great web site to buy discounted gift cards (i.e. you can routinely buy Starbucks gift cards for ~14% off and them load them right to your existing card – I’m sure you use the app to pay through your phone). After checking Macy’s weekly, they finally put the items I was looking for on sale for a pretty good discount. I also signed up for Macy’s emails, which gave me an instant 15% coupon to stack with any other offer. That took my total to $1,020 for the items I needed. I wound up purchasing $1,022 worth of Macy’s e-gift cards from Raise.Com for $937 – a quick and easy savings of $85.

That might be good enough for most people, but I also purchased the gift cards at Raise.Com through another portal, Mr. Rebates, which gives 1% back on all gift cards purchased at Raise.Com. So with the $85 savings from Raise and ~$9 from Mr. Rebates, that saved roughly $94.

I then went through Chase Bank’s Ultimate Rewards portal and paid with the gift cards. While there’s a chance the portal won’t pay out, a few days after the purchase I received the following email:

Valid for $47.60 of cash back, I value these closer to $90 since I plan to use these on a business or first class seat for a trip I’m planning in the spring.

That works out to be just over 18% off the purchase for very little work.

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Cash Back  / Miles & Points

Bali: The Laguna Resort
June 29, 2014

Part 1: Seven Hours in ORD
Part 2: Cathay Pacific – First Class (CLE > ORD > HKG)
Part 3: Cathay Pacific – Business Class (HKG > BKK)
Part 4: Suvarnabhumi Airport Hotel and Bangkok Airways Economy (BKK > USM)
Part 5: Conrad Koh Samui
Part 6: Thai Business Class (USM > BKK) & Singapore Business Class (BKK > SIN)
Part 7: Singapore & The Marina Bay Sands Casino & Hotel
Part 8: Bali: Anika Tailor & Grand Hyatt
Part 9: Bali: A Day with Wayan
Part 10: Bali: The Laguna Resort

We arrived back at the Hyatt around 7:30pm after our Day with Wayan and were surprised to see music and Balinese dancers in front of the lobby. Guess who didn’t tell us they did this every night when we checked in?! We couldn’t get out of the Hyatt quick enough and high-tailed it past the tourist-hawkers that the Hyatt lets set up within their hotel. Definitely not up to Hyatt’s typical standards.

For our last night in Bali, we had booked The Laguna Resort using SPG Hot Escapes. It had been a long time since I had last stayed at a Starwood Property so I was excited to see one of their “Signature Collection” hotels. When we arrived at The Laguna, it was a like a breath of fresh air. Open, airy, beautiful. Free upgraded room due to Starwood Gold Status (courtesy of the SPG card). Amazing pools. Many of them. The entrance was beautiful:

The Laguna Bali Entrance

As was the lobby…

The Laguna Bali Lobby

The room was nice, with a balcony overlooking one of the many lagoons:

Nice Standard Room with Laguna View

And the bathroom was huge:

Large Bathroom

Huge Shower

There was an assorted fruit spread waiting for us, due again to my Starwood Gold status:

Gold Amenity Perk

We had a fantastic meal outside along the beach of both BBQ and sushi, had a nightcap at one of the outside bars, then explored the hotel a bit:

The Laguna at Night

The Laguna at Night

Nighttime game of pool outside?

The Laguna at Night

Beach-side Cabana

After a good night sleep, we went for a run in the morning around Nusa Dua and then found a couple beach chairs along the beach and relaxed all afternoon. The B1G Ten Championship game was going on, and the WiFi from the hotel could be accessed from the beach. There was really nothing better than watching ohio lose to Michigan State, while drinking beers on the beach. In Bali.

Our Afternoon View

Beachin’ It

Cabanas required a fairly hefty deposit and rental fee, so while we opted for the beach chairs, the cabanas did look nice:

Cabanas

Perhaps one of our favorite amenities was the “giant shower” –

Not a Bad Way to Rinse Off

And of course, the “lagunas” – which were a series of pools – that wrapped around the entire hotel:

One of the Dozens of Pools

The Pool View from our Room

Overall, this was a great hotel, and we greatly enjoyed our 20+ hours here before we headed to the airport to fly to Beijing – the last stop on our trip.

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Luxury Hotel  / Travel

Bali: A Day with Wayan
May 31, 2014

Part 1: Seven Hours in ORD
Part 2: Cathay Pacific – First Class (CLE > ORD > HKG)
Part 3: Cathay Pacific – Business Class (HKG > BKK)
Part 4: Suvarnabhumi Airport Hotel and Bangkok Airways Economy (BKK > USM)
Part 5: Conrad Koh Samui
Part 6: Thai Business Class (USM > BKK) & Singapore Business Class (BKK > SIN)
Part 7: Singapore & The Marina Bay Sands Casino & Hotel
Part 8: Bali: Anika Tailor & Grand Hyatt
Part 9: Bali: A Day with Wayan

We woke up early to meet Wayan. This was one of the best decisions we made. Wayan met us promptly at 8am. Our only direction was: take us to see Bali.

The day started out at a traditional Balinese dance – very, very, touristy, but worth doing once:

Traditional Balinese Dance

We were quite hungry after the dance, as we did not eat breakfast. We asked Wayan if there was a place to grab a quick bite to eat, and he pulled over to a tiny place on the side of the road, overlooking a giant rice field:

NSPfiance enjoying her coffee

View while drinking coffee

We then stopped by a traditional Balinese house/compound, where entire extended families live. It was a very interesting experience. Following the house tour, we stopped by a Temple:

Balinese Temple

Balinese Temple

You had to wear a sarong to be allowed in

The grass is not for show, but rather allows one to pray without a prayer mat

Following the tour of the Temple, Wayan had asked us if we wanted to go to the monkey rain forest. As NSPfiance has been talking about getting a pet monkey for years, this was quickly agreed upon. This monkey-inhabited forest wasn’t just one where there were a few monkeys flying around the trees, they were…everywhere, including just chilling in the walking paths:

The Welcome Committee

There were monkeys EVERYWHERE. In fact, there were “Monkey Masters” all over the place in case any monkey decided to get aggressive. I saw that these “monkey masters” held kernels of corn, with which they could immediately garner the attention of the monkeys who would go for the kernels. I asked one of them for some kernels, and he gladly handed a few over:

My Newest Friend

At this point I handed NSPfiance some kernels, which she was hesitant to take. Why? Well, after many many years and conversations about wanting a monkey, apparently a key point was left out: NSPfiance is afraid of monkeys. After some good-natured teasing about this, NSPfiance reluctantly took the corn:

NSPfiance Faking Amusement

This was a very cool experience, and I recommend it to anyone heading to Bali. We were hungry at this point and Wayan took us to a great lunch place that overlooked another large rice field:

View at Lunch

We also asked to go to an outdoor market, but unfortunately did not find much stuff to take home. At this point it was close to 2pm. Wayan then asked us if we wanted to see a large rice field and a coffee/herb garden. The rice fields were huge and the gardens were pretty nice:

Herbs

More Herbs

There was also an interesting lesson in a Bali delicacy – Luwak Coffee:

Luwak Coffee Beans

What makes Luwak coffee both interesting and a delicacy? Well, if found in the US might be confused with a posting on Craigslist. Civit cats eat the raw coffee beans when they fall from the trees but the beans themselves are not digested, so it passes through them. Their feces is collected and the beans are extracted, cleaned and then roasted. The digestive system proccess allegedly makes the coffee taste better:

Civit Cat Feces

Did we taste it? We did. Have you had coffee ever at our house? Might you have tasted it?

It was now close to 5pm, and we were going to call it a day, but Wayan had asked us if we wanted to stop at a batik store. While I had never even heard of batik – a technique to dye clothes that includes wax – NSPfiance was all for it. Sigh. After about 30 minutes there, we finally called it a day.

Wayan dropped us off at Anika Tailor around 6pm for a final fitting (10-hours for a total of $55 USD!). We gave him a good tip, as he was truly a great guide and person (we highly recommend him!!).

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Luxury Hotel  / Travel

At Last, Bali
May 24, 2014

Part 1: Seven Hours in ORD
Part 2: Cathay Pacific – First Class (CLE > ORD > HKG)
Part 3: Cathay Pacific – Business Class (HKG > BKK)
Part 4: Suvarnabhumi Airport Hotel and Bangkok Airways Economy (BKK > USM)
Part 5: Conrad Koh Samui
Part 6: Thai Business Class (USM > BKK) & Singapore Business Class (BKK > SIN)
Part 7: Singapore & The Marina Bay Sands Casino & Hotel
Part 8: Bali: Anika Tailor & Grand Hyatt

Our trip to Bali was similar to our trip to Singapore, good but not terribly memorable:

Business Class Seats & Old-School Projector

Fresh Fruit Snack

The Elusive TV Screen

Breakfast & Coffee

Short-Rib Lunch

Tiger Beer

Bali!

As we were touching down in Bali, it finally sank in that this was one of our final stops on the trip. Bali had started out as just a “new place that made sense to visit” given the other stops on our itinerary; however, the more we read about it, the more excited we became.

Customs was quick, took only about ten minutes total, including grabbing our bags. At the arrivals we were met by Anika Tailor – who provided free transportation to their store to buy custom-made clothing (something set up in advance):

Suit Fitting

Fabric Selection

NSPfiance Dress Fitting

After about an hour of measurements, looking through all of the fabrics, negotiating pricing, and settling on four custom-made suits, three custom-made button-down shirts and a dress for NSPfiance, Anika Tailor provided transportation to the Grand Hyatt in Nusa Dua. The Hyatt Bali was closed for renovations, and we chose the Grand Hyatt because it is a Category 4 hotel, allowing us to utilize our annual free night certificates from the Chase Hyatt Visa (really $75 as that is the annual fee on the card, but a Grand Hyatt for $75? Yes Please.).

I love Hyatt hotels. The Park Hyatt in Buenos Aires was one of the nighest hotels I’ve stayed in, and after coming on the heels of the Conrad Koh Samui and the Marina Bay Sands, expectations were admittedly high. The outdoor lobby was quite nice:

Grand Hyatt Lobby

Grand Hyatt Lobby

Grand Hyatt Lobby

So imagine my surprise when we check-in and are told that they are completely full, so they can put is in the room “the farthest away” or we can pay for a cash upgrade to an “ocean view room.” While I don’t have Diamond Status with Hyatt, the Platinum Status that comes with the Chase Hyatt card usually allows us some form of limited upgrade. Instead, in addition to the “ocean view room” they presented an upgrade option to a club room, but we wanted to eat outside of the resort so we weren’t interested in the free food the club room provided. We ultimately decided to go for the Ocean View Room:

Ocean??

That’s right. There is no view, at least, not of the ocean. I generally would not have cared, but given the hard-sale at the front desk, this seemed very disingenuous. The room was nice:

“Ocean View” Room

“Ocean View” Room

Needing food, we stopped by the front desk to exchange money. Again, I was shocked at the exchange rates. Having been in multiple countries over the previous week, exchange rate numbers sometimes get confusing, so I exchanged only $20 in case I was right that it was not a good deal. We then walked across the street to an outside tourist mall. Nusa Dua is a strange place. It requires getting past armed security guards who check all cars coming in to the areas 10+ high-end resorts and is purely a high-class tourist destination. It is not, culturally, Balinese. While the tourist areas are usually not our scene, we were starving and this was the closest place to find a number of options for food/massages/beach gear, and oh look – money exchanges that were offering immensely better rates than the hotel!

After lunch we headed back to the Hyatt and relaxed in the pool with some poolside drinks, headed to the room to plan out the next few days in Bali and get a little rest. The hotel was massive, and the grounds were nice:

Grand Hyatt Bali

Grand Hyatt Bali

Grand Hyatt Bali

Grand Hyatt Bali

“Crowded” Restaurant due to “High” Occupancy Rates

Grand Hyatt Bali

We decided to eat at the Hyatt and just relax that evening. When we checked out all of the restaurants, I began to think that Bali must be similar to Spain, where people eat extremely late, as it was around 7:30pm and there were no more than 6 people throughout the hotel’s restaurants. Talking to our server about it, he said that the next few nights were expected to be slow since the hotel was very empty. What?! That added some serious insult to the hard-sale at check-in.

The next day we explored some markets, got massages and then went to Kuta to take surfing lessons. While the surf didn’t look very big from the beach, it certainly felt large when we were out there!

Again we had a nice dinner and went to bed early, since we were planning a full-day excursion with Wayan the following day. I heard about Wayan from The Points Guy. Wayan was a local driver for hire who would take you wherever you wanted to go or give suggestions on places to see and visit, full day for $55.

This was our last night at the Hyatt, as we moved to The Laguna, a Starwood property for our last night. I would not recommend this Hyatt and would not stay here again if we return to Bali. We were excited to move hotels and were delighted with our decision to stay at The Laguna.

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Luxury Hotel  / Miles & Points  / Travel

Retention Bonuses
May 17, 2014

When people ask (or usually they naively assert) about how this hobby hurts one’s credit score, there’s usually only one way that it in fact has a negative long-term affect on credit: lowering the average age of accounts – and accounts stay on your credit report for ten years. There is also a short-term affect that inquiries have on your credit score, but after a year it becomes nominal and after two years it is completely removed from your score. This is also offset by an increasing aggregate credit limit which lowers your overall utilization rate and actually increases your credit score. Case In Point: During my last application churn, U.S. Bank and AMEX both provided me with the FICO numbers they pulled from Equifax and Experian (790 & 760, respectively). This is after over 20 inquiries in the past 18 months!

Someone’s average account age will be lowered by opening an account and closing it a year later (when the annual fee is due), because that account stays on your credit report for ten years. So anytime there is a great offer for an annual-fee-free card (like the $400 back on $1,000 spend NFL card that was available last year), it’s a great idea to take advantage of the offer; however, there are many instances where an annual fee card offers benefits that outweigh the annual fee. Examples include the Chase Hyatt Visa, which gives an annual stay certificate and has an annual fee of $75. In essence, you are paying $75 for a free room night which is almost always worth at least double the annual fee. NSPfiance and I took advantage of this in Bali last fall, securing a room that routinely goes for $150+ for only the $75 annual fee.

Banks also offer retention bonuses. I just got my bills for my Citi AAdvantage Visa & AMEX cards, which had annual fees of $65 & $85. While somehow I mislabeled my spreadsheet and these fees were a surprise, I immediately called up Citi to let them know that while I liked the card, with the fact that US Airways and American were merging, I didn’t think it was necessary for me to hold both cards. Without even mentioning that I was going to cancel (which I would have), I was offered a $95 statement credit on both cards (which more than offset the annual fee) and also was given a promotion whereby I would earn bonus miles for meeting monthly spending thresholds. This netted me $40 in the black plus bonus mile opportunities. As a “thank you” to Citi, I will certainly shift some of my spend from other banks to them. The reward cycle goes full-circle – be profitable for the banks, and they will be profitable for you.

For a reminder on how your credit score is calculated, read my post: Doesn’t this KILL Your Credit Score??:

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Credit Cards  / Miles & Points

HUCA
May 14, 2014

I’ve talked about it before, but really cannot stress the importance of the principle: hang up, call again. I’m not sure if it is lack of training, lack of customer service or system issues, but every couple of months I find myself frustrated because I’m told there isn’t a flight/room available or that the flight simply doesn’t exist (often when booking on partner airlines). This occurs after I’ve already done the research and am looking at available flights/rooms.

For example. A couple months ago I called up United to book an international business class trip after two seats popped up on their metal, followed by another segment on Brussels Airlines. At the time, United did not allow bookings on Brussels from their web site – go figure. So I had to call. The first agent I spoke to, when given the date and flight number, claimed there was no availability on the flight. Of course, I’ve already talked about how you should always be extremely nice on the phone – so I probably don’t need to state that I was always friendly. After multiple attempts to have the agent try to “reload” the page or look for other options, I simply thanked the agent, hung up and called right back.

The second agent told me the same thing. I was beginning to think I was crazy. So I went as far I as could with just a one-way booking online, and the seats were clearly there! Frustrated, I hung up and called again.

15 minutes later, all flights were booked!

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Credit Cards  / Travel  / Uncategorized

22 Hours in Singapore
May 11, 2014

Part 1: Seven Hours in ORD
Part 2: Cathay Pacific – First Class (CLE > ORD > HKG)
Part 3: Cathay Pacific – Business Class (HKG > BKK)
Part 4: Suvarnabhumi Airport Hotel and Bangkok Airways Economy (BKK > USM)
Part 5: Conrad Koh Samui
Part 6: Thai Business Class (USM > BKK) & Singapore Business Class (BKK > SIN)
Part 7: Singapore & The Marina Bay Sands Casino & Hotel

We landed at 4pm. Sunset was around 7pm and our goal was single-minded: The Skypark and 150m infinity pool that sits atop the 55-story hotel. Someone must have been looking down from above, as our luggage came out as the #1 and #2 bags! We zipped through customs and headed to the taxi-line. A quick ride into town, and we checked into the hotel.

This was not a “points” hotel. In fact, it was the most expensive room I’ve ever booked, coming in at roughly USD $475 after the conversion rate. While the hotel was nice, I’m not sure it was as nice as the Park Hyatt in Buenos Aires or the Conrad Koh Samui, which can at times also go for similar rates. Given that all other hotels (and flights for that matter) were booked for pennies on the dollar with points, we decided to splurge.

NSPfiance is not a gambler. She doesn’t enjoy slots, table games or poker…a vast contrast to yours truly. Imagine my surprise then, when NSPfiance said as we entered our room: “I want to gamble tonight.” YES…those are the best five words she has ever muttered to me. We quickly changed into our swimsuits and headed up to the infinity pool.

The Skypark did not let us down:

The Skypark at the Marina Bay Sands

Edge of the Infinity Pool

View of the Skypark

View of the Infinity Pool

View of Downtown Singapore from the top of the Marina Bay Sands

View of a Park from the top of the Marina Bay Sands

After a couple drinks, as the sun began to set, we headed back to our room, and got ready to hit the tables. The casino is, stunning. It was a Wednesday night, around 7:30pm, and 575 of their 600 tables were open, and packed. Given that $50 blackjack and $25 3-card-poker were a little rich for our blood, we decided to try our luck at roulette. Little did I know that the $5 minimums meant that each chip was, at minimum, worth $5. Whoops. But a funny thing happened. Our numbers hit. And hit again. And again. After two hours, we had won enough to cover our room, our taxis and our meals! So we called it a night for the casino and headed to grab some dinner.

On our previous trip to Singapore, we fell in love with chili-crab. So that was the only requirement. We decided to hit Newton Circus, as while it is a rather popular tourist destination, we had not been and wanted to see it. We found our chili-crab, black-pepper crab, and about 3-4 other dishes. It was glutenous, wholly unnecessary, and utterly delicious. Well worth the pain we experienced for hours after we had finished.

The rooms at the Marina Bay Sands were nice, and they gave us a room with a wonderful view:

Standard Room at the Marina Bay Sands

Standard Room at the Marina Bay Sands

View of Downtown Singapore from the Marina Bay Sands

We called it a night, as we had to get up at 5am to catch our flight. After a short taxi ride back to the airport, we made our way to the Singapore Airlines Business Lounge. Funny how the entrance to the First Class Lounge had a Christmas Tree, but the Business Class entrance did not:

Sinagpore Airlines Lounge Entrance

Still, it was a very nice lounge:

Morning Mimosa

Large Beverage Selection

Large Food Selection

Nice Restrooms and Showers

Silver Dollar Pancakes and Mini French Toast

NSPfiance Roughin’ It Halfway Across the World

You might be wondering why we chose only to spend 22 hours in Singapore. There were really two reasons: First, we loved our time there on our previous trip but also wanted to spend as much time as possible in Bali. Second, any stop on an international trip of under 24-hours is considered a lay-over. So our flight from Koh Samui > Bangkok > Singapore > Bali was treated as a single, one-way trip, totaling only 10,000 miles in economy or 17,500 in business. Not bad 🙂

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Luxury Airline Travel  / Luxury Hotel  / Miles & Points  / Travel

Thai & Singapore Business Class
March 15, 2014

Part 1: Seven Hours in ORD
Part 2: Cathay Pacific – First Class (CLE > ORD > HKG)
Part 3: Cathay Pacific – Business Class (HKG > BKK)
Part 4: Suvarnabhumi Airport Hotel and Bangkok Airways Economy (BKK > USM)
Part 5: Conrad Koh Samui
Part 6: Thai Business Class (USM > BKK) & Singapore Business Class (BKK > SIN)

Having to leave Koh Samui, and even more specifically, the Conrad Koh Samui, was not easy. Well, that’s not entirely true. We dialed 0, had a buggy pick us up two minutes later, and we were driven directly to our car that was awaiting us. In addition, since we had to depart at 7am and breakfast wasn’t being served at 7am, the Conrad gladly prepared omelettes, pastries and fruits for us. The service, as it was all week, was impeccable.

Breakfast was packed and ready to go when we picked up our car

We arrived at USM Airport, quickly made our way to Thai Airlines business check-in (no one else was in line), and checked our bags for Singapore. While Singapore was technically only a layover (22-hours), they allowed us to check the bags only to Singapore instead of all the way to Bali.

Once inside, we made our way to the “VIP Lounge.”

While small, it was nice and the food offering fairly decent.

Lounge Food

Candies

Pancakes

My favorite machine

After four or five espressos, our plane began to board. Imagine our surprise fifteen minutes later when they closed the airplane door and the only person sitting in business class with me was this person:

Empty Cabin

The meal left something to be desired:

Not exactly sure what this is…

The one thing I love about Asian airlines is the service. Whether it is the warm towels or food served on 45-minute flights in economy or the warm smiles from all flight attendants, Asian airlines just seem to have service down. It doesn’t surprise me that they put comment cards in the seat-back pockets. Imagine if United did that…

Customer Service Comment Cards

In Bangkok airport, we had a short hour and a half layover, but was enough time to check out the Singapore Airlines lounge:

Singapore Lounge

NSPfiance’s favorite drink

I was really, really looking forward to Singapore Business class. Very seldom does United release Singapore Business class award space. Imagine my surprise when we got on the plane and there was a 1990’s-esque TV screen:

Look at that TV!

Maybe it was the couple glasses of champagne, or just the fact that this was our 6th flight in as many days, but it took me over an hour to find that I had my own personal hidden TV as well:

Pre-departure Drinks

Wait – You mean I don’t have to watch the giant TV in the front?

The food was OK – nothing special, and the seats/experience was also what one would expect from a standard Business Seat offering:

Seafood Selection

Steak Selection

The Christmas decorations and holiday music playing during taxiing was a nice touch, though:

Christmas Decor

Overall, it was a good trip; however, our excitement for the haul was far outweighed by our excitement for our 22-hour layover in Singapore, and we wanted to make it to the 57th-floor infinity pool as soon as possible…

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Luxury Airline Travel  / Miles & Points  / Travel

January Churn
January 31, 2014

Given that I have most of the top credit cards available in the market, a new job that will greatly limit my 2014 ability to travel and the potential of purchasing a house in the fall, I felt like having a nice easy 2-card churn. In hindsight I probably should have put more consideration on the Club Carlson credit card (my hotel points are scarily low), but alas, there’s always April to look forward to. For anyone who is concerned about credit scores, after signing up for a $4.95 Equifax 3-in-1 score trial, I found that my credit scores from all three credit bureaus has increased from last January, and have across the board gone up between 30-60 points. You can also find information on how this affects credit scores here.

I chose to apply for the Citi American Airlines Business credit card and the Barclays Arrival card. I chose the AA card as it is the last card for me in the “American Arsenal” without having to pay a high annual fee – as I already have the AA Personal Visa, AA Personal AMEX and AA World Mastercard. These three cards netted me 140,000 AA miles in 2013, which I used with NSPfiance for our Cathay Pacific flight from Cleveland to Bangkok, and that experience left me thirsting for me. So when I applied and received a pending notice, I fully understood (Citi usually puts me on a pending status). I immediately started an online chat, and the representative told me that it was unfortunately declined. Time to call. Immediately. Upon calling, after a 15 minute conversation it appeared I was not going to get approved through that agent. The reasoning: my business was too new. That seemed like a strange reason. I would have completely understood if the reason was either: “you have made $0 in revenues in the past year” or “you cannot guarantee any revenue for 2014.” [you can always change that scenario here *cough* /shameless plug]. So I hung up, took care of some things around the house and called back up. I will note that throughout the entire conversation, I was always very courteous and polite. When I called back up, I immediately said: “hello, I just called up about 15 minutes ago and was told my application was declined. I just have a couple of additional questions.” I made sure to let them know I just spoke to someone in case they logged my previous phone call (which many banks do). To my complete surprise, the agent responded with: “Oh, I think I just talked to you.” Whoops. This wasn’t looking good. I then asked if there was any way I could have the decision reconsidered that evening or if I had to wait a week for the official letter arrived in the mail, which is what the same agent previously told me. She said I would have to wait, and then said that since it looked like I chose the “email reply” option, the official mail should arrive via email within 2-4 hours instead of a week. Again, I was extremely polite, thanked her and told her I was exited to receive the email so I wouldn’t have to wait a week for the official response. I hung up, thinking I was done. It wasn’t meant to be. Imagine my immense surprise when 20 minutes later the phone rang. It was the agent I spoke to twice! She had made a couple phone calls and got my application approved! I was somewhat skeptical, but upon checking my application status online, I found:

Moral of the story: Always be extremely nice to customer service representatives.

I was worried about my second card, the Barclays Arrival card. I chose this card because it allows for $440 in free travel after an initial $1,000 in spend. This could be useful for domestic flights where I don’t want to burn Southwest points, 25K miles on other domestic carriers or when AA is out of saver awards (which can be redeemed using British Airways Avios). The only card I have ever been declined for (out of 20+ applications for other credit cards over the past couple of years), was the Barclays Arrival card. At the time of my denial, they gave me two reasons: first, I had applied for a card with them six month prior, and second, I had low utilization of both of my existing Barclays credit cards. The utilization issue was easy…a few trips to CVS over the past few months allowed me to put a few thousand dollars on the card and also take advantage of a promotion for bonus U.S. Airways miles. The other issue, could only be improved with time – and I had no idea how much time would be needed between applications. So again I was shocked when I saw the “instant approval” message!

So there you have it. Within 90 days I should be able to build my AA balance up as well as save some money on a domestic flight. Hopefully April will be as successful and some great new products or bonuses are announced!

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